Photo AI
A food delivery business made a recent change to their human resource management strategy with the following results - HSC - SSCE Business Studies - Question 15 - 2021 - Paper 1
Question 15
A food delivery business made a recent change to their human resource management strategy with the following results. | Indicator | Change ... show full transcript
Worked Solution & Example Answer:A food delivery business made a recent change to their human resource management strategy with the following results - HSC - SSCE Business Studies - Question 15 - 2021 - Paper 1
Step 1
Identify the changes in indicators
Answer
The given data provides us with four indicators:
- Absenteeism has decreased by 30%, indicating improved worker attendance and potentially higher morale.
- Deliveries per driver have increased by 25%, suggesting enhanced efficiency and productivity among the workforce.
- Number of accidents has seen a 100% increase, which raises concerns about work safety and employee training.
- Worker satisfaction has decreased by 15%, indicating possible discontent or issues at the workplace despite the increases in productivity metrics.
These changes suggest a need for a thorough evaluation of the strategies in place.
Step 2
Analytically assess the effectiveness of the HR strategy
Answer
Although there are improvements in absenteeism and delivery rates, the significant increase in accidents and the decrease in worker satisfaction signal underlying problems. The HR strategy could involve safety training programs and reevaluating employee engagement methods to address the drop in satisfaction. This analysis leads to the conclusion that the strategy affecting productivity may not align with employee wellbeing.
Step 3
Conclusion regarding the HR strategy
Answer
Therefore, a balanced approach that aims to boost productivity while ensuring worker safety and satisfaction is crucial. Strategies that focus on enhancing communication, providing safety training, and promoting a positive work environment are likely to address the issues presented in the data.