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A customer returns a chainsaw to the place of purchase as it does not cut branches - HSC - SSCE Business Studies - Question 8 - 2017 - Paper 1
Question 8
A customer returns a chainsaw to the place of purchase as it does not cut branches. On what basis must the business refund the cost of the chainsaw? A. Implied condi... show full transcript
Worked Solution & Example Answer:A customer returns a chainsaw to the place of purchase as it does not cut branches - HSC - SSCE Business Studies - Question 8 - 2017 - Paper 1
Step 1
On what basis must the business refund the cost of the chainsaw?
Answer
The basis on which the business must refund the cost of the chainsaw is due to implied conditions.
Explanation
Implied conditions refer to the legal expectations that certain standards exist in a product, even if they are not expressly stated. In this case, a chainsaw should be effective in cutting branches, which is its primary function.
Since the chainsaw failed to perform this basic function, the customer has the right to return it and request a refund based on these implied conditions.