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A number of highly-trained workers from a large domestic airline have been reclassified owing to major technological changes in the operations of the airline - HSC - SSCE Business Studies - Question 6 - 2002 - Paper 1
Question 6
A number of highly-trained workers from a large domestic airline have been reclassified owing to major technological changes in the operations of the airline. These ... show full transcript
Worked Solution & Example Answer:A number of highly-trained workers from a large domestic airline have been reclassified owing to major technological changes in the operations of the airline - HSC - SSCE Business Studies - Question 6 - 2002 - Paper 1
Step 1
Which of the concepts below best describes this situation?
Answer
The concept that best describes this situation is De-skilling. This term refers to the process in which the required skills to perform a job are reduced or eliminated due to technological advancements. In this scenario, the highly-trained workers are no longer needed because their previous roles have been rendered obsolete by new technology. This indicates that their specialized skills have diminished in value in the context of the airline's operations.