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Which of the following is a legal responsibility that supermarkets have towards their customers? (A) To deliver quality service (B) To advertise weekly specials (C) To offer a money-back guarantee (D) To provide a safe shopping environment - HSC - SSCE Business Studies - Question 4 - 2009 - Paper 1
Question 4
Which of the following is a legal responsibility that supermarkets have towards their customers? (A) To deliver quality service (B) To advertise weekly specials (... show full transcript
Worked Solution & Example Answer:Which of the following is a legal responsibility that supermarkets have towards their customers? (A) To deliver quality service (B) To advertise weekly specials (C) To offer a money-back guarantee (D) To provide a safe shopping environment - HSC - SSCE Business Studies - Question 4 - 2009 - Paper 1
Step 1
To provide a safe shopping environment
Answer
Among the options provided, the legal responsibility that supermarkets have towards their customers is:
(D) To provide a safe shopping environment.
This responsibility is crucial as it ensures that customers can shop without the risk of injury or harm. Supermarkets are required to maintain a safe environment by adhering to health and safety regulations, ensuring proper maintenance of facilities, and addressing hazards promptly. This legal obligation is an essential aspect of customer service and consumer protection.