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22. (a) State ONE key influence on employment relations and give an example - HSC - SSCE Business Studies - Question 22 - 2008 - Paper 1
Question 22
22. (a) State ONE key influence on employment relations and give an example. (b) Distinguish between the employment relations responsibilities of a line manager ... show full transcript
Worked Solution & Example Answer:22. (a) State ONE key influence on employment relations and give an example - HSC - SSCE Business Studies - Question 22 - 2008 - Paper 1
Step 1
State ONE key influence on employment relations and give an example.
Answer
One key influence on employment relations is the legal environment. This includes laws and regulations that govern how employees and employers interact. An example of this is the Fair Work Act, which lays out minimum employment standards and rights, influencing how employment relationships are managed.
Step 2
Distinguish between the employment relations responsibilities of a line manager and a human resources manager.
Answer
Line managers are responsible for directly overseeing employees and ensuring that the workforce is productive. They handle day-to-day issues, performance management, and team dynamics. In contrast, human resources managers focus on the broader organizational policies, recruitment, training, and compliance issues. They set the framework within which line managers operate.
Step 3
Describe TWO communications systems that a manager could use to help achieve effective employment relations.
Answer
One communication system is regular team briefings, where managers can update staff on business performance, address concerns, and encourage feedback. This ensures that employees feel informed and engaged. Another is the use of grievance procedures, which provide a formal mechanism for employees to raise issues confidentially. This helps to resolve conflicts effectively and maintain a positive work environment.