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To resolve a dispute in the workplace, the union delegate met with management - HSC - SSCE Business Studies - Question 8 - 2006 - Paper 1
Question 8
To resolve a dispute in the workplace, the union delegate met with management. This meeting resulted in a compromise and a formal agreement. Which dispute resolutio... show full transcript
Worked Solution & Example Answer:To resolve a dispute in the workplace, the union delegate met with management - HSC - SSCE Business Studies - Question 8 - 2006 - Paper 1
Step 1
Which dispute resolution process is outlined above?
Answer
The process described involves a union delegate meeting with management, resulting in a compromise and a formal agreement, which is characteristic of negotiation. Negotiation involves direct discussions between parties to reach a consensus without the need for third-party intervention. Hence, the correct answer is (D) Negotiation.