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Mario has operated a chocolate-making business in Australia for the past 25 years - HSC - SSCE Business Studies - Question 26 - 2006 - Paper 1
Question 26
Mario has operated a chocolate-making business in Australia for the past 25 years. Recently there have been increases in the cost of labour in Australia. Current in... show full transcript
Worked Solution & Example Answer:Mario has operated a chocolate-making business in Australia for the past 25 years - HSC - SSCE Business Studies - Question 26 - 2006 - Paper 1
Step 1
Describe an alternative organisational structure for Mario’s Australian business.
Answer
An alternative organisational structure that could be effective for Mario’s chocolate-making business is a flat organisational structure. Unlike traditional hierarchical structures, a flat structure minimizes layers of management, allowing for quicker decision-making and enhanced communication among employees. This structure encourages team collaboration and can drive innovation by empowering employees to take initiative in their roles.
In a flat organisational structure, Mario can foster a more inclusive workplace culture, where employees feel valued and contributions are recognized. This approach is particularly aligned with current trends in the industry that emphasize behavioral theory, as it supports employee motivation and satisfaction. Additionally, Mario can maintain operational efficiency by clearly defining roles and responsibilities without the need for excessive oversight.
Step 2
Recommend ONE staffing system for Mario’s proposed overseas business.
Answer
For Mario’s proposed overseas business, a global staffing system would be recommended. This staffing approach allows for the hiring of employees based on their expertise and fit for the role, regardless of their geographical location. This system involves recruiting talent from both the local market, where the overseas business is located, as well as from Australia.
Implementing a global staffing strategy enables Mario to tap into a diverse pool of talent, ensuring that his business can leverage the best skills available. Furthermore, this system promotes the cultural exchange and adaptation that are crucial for global operations. It is important to ensure comprehensive training and onboarding processes to help integrate new employees into Mario’s company culture and operational standards.
Step 3
Evaluate TWO employment relations strategies which could be used to manage change if international expansion occurs.
Answer
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Communication Strategy: Implementing a robust communication strategy can significantly enhance employee relations during periods of change. Mario can establish open lines of communication that encourage feedback and engagement from both local and overseas staff. Utilizing tools such as regular meetings, newsletters, and digital forums will ensure that all employees are informed and can voice their concerns or suggestions. This proactive approach fosters a sense of belonging and mitigates resistance to change.
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Training and Development Programs: Developing comprehensive training and development programs tailored to assist employees in adapting to changes associated with international expansion is crucial. These programs can include language courses, cultural awareness training, and skills development workshops. By investing in employee growth and adaptation, Mario can drive loyalty and morale, ensuring that his workforce is well-equipped to handle new challenges and opportunities that arise from international operations.