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A sandwich shop bakes a variety of breads throughout the day - HSC - SSCE Business Studies - Question 15 - 2020 - Paper 1
Question 15
A sandwich shop bakes a variety of breads throughout the day. Customers select their choice of bread and filling(s) and sandwiches are then made to order. Which pai... show full transcript
Worked Solution & Example Answer:A sandwich shop bakes a variety of breads throughout the day - HSC - SSCE Business Studies - Question 15 - 2020 - Paper 1
Step 1
Which pair of performance objectives would have influenced the development of this approach?
Answer
When considering the approach of a sandwich shop that emphasizes made-to-order sandwiches, the performance objectives of 'Quality and customisation' become particularly significant. Customers are likely attracted to this establishment because they can select their exact preferences for both bread and fillings, which speaks directly to customization. Furthermore, offering high-quality ingredients will enhance customer satisfaction, reinforcing the importance of both quality and customization in this business model.