A business has shortened the chain of command by reducing the number of middle managers - HSC - SSCE Business Studies - Question 4 - 2011 - Paper 1

This scenario exemplifies 'Flatter structures' in organizational design. By reducing the number of middle managers, the business is streamlining its hierarchy, promoting faster decision-making, and fostering better communication. Flatter structures typically involve fewer management levels, which can lead to increased efficiency and responsiveness in the business environment.