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Which list provides three examples of dispute resolution processes? (A) Conciliation, benchmarking, mediation (B) Business relocation, arbitration, repatriation (C) Grievance procedures, negotiation, induction (D) Business closure, common law action, mediation - HSC - SSCE Business Studies - Question 12 - 2007 - Paper 1
Question 12
Which list provides three examples of dispute resolution processes? (A) Conciliation, benchmarking, mediation (B) Business relocation, arbitration, repatriation (C)... show full transcript
Worked Solution & Example Answer:Which list provides three examples of dispute resolution processes? (A) Conciliation, benchmarking, mediation (B) Business relocation, arbitration, repatriation (C) Grievance procedures, negotiation, induction (D) Business closure, common law action, mediation - HSC - SSCE Business Studies - Question 12 - 2007 - Paper 1
Step 1
Identify examples of dispute resolution processes
Answer
Dispute resolution processes are methods employed to resolve conflicts between parties. Examples include:
- Conciliation - A process where a neutral third party helps disputing parties communicate and negotiate a mutually acceptable agreement.
- Mediation - Similar to conciliation, but the mediator plays a more active role in proposing solutions to help parties reach an agreement.
- Arbitration - Involves a neutral third party who makes a binding decision on the dispute, providing a resolution without going to court.
Step 2
Evaluate the options
Answer
By evaluating the provided options:
- (A) Conciliation, benchmarking, mediation – Only conciliation and mediation are dispute resolution processes.
- (B) Business relocation, arbitration, repatriation – Only arbitration is a dispute resolution process.
- (C) Grievance procedures, negotiation, induction – None are standard dispute resolution processes.
- (D) Business closure, common law action, mediation – Mediation is a dispute resolution process.
The correct option is (D) as it contains one correct element: mediation.