A business has shortened the chain of command by reducing the number of middle managers - HSC - SSCE Business Studies - Question 4 - 2011 - Paper 1

This situation exemplifies a transition towards 'Flatter structures'. A flatter organizational structure reduces the number of levels in the management hierarchy, promoting faster decision-making and improved communication. By minimizing the number of middle managers, the organization can facilitate a more direct flow of information and accountability across different levels, leading to increased efficiency and responsiveness.