Photo AI
Analyse the roles of managers and the skills they need to meet their responsibilities to the stakeholders involved in the employment relations process. - HSC - SSCE Business Studies - Question 28 - 2008 - Paper 1
Question 28
Analyse the roles of managers and the skills they need to meet their responsibilities to the stakeholders involved in the employment relations process.
Worked Solution & Example Answer:Analyse the roles of managers and the skills they need to meet their responsibilities to the stakeholders involved in the employment relations process. - HSC - SSCE Business Studies - Question 28 - 2008 - Paper 1
Step 1
Roles of Managers
Answer
Managers play a crucial role in coordinating and guiding an organization toward achieving its objectives. They are responsible for strategic planning, organizing resources, leading teams, and ensuring effective communication between stakeholders. The main roles include:
- Resource Allocation: Managers must allocate both financial and human resources effectively.
- Decision Making: They are responsible for making informed decisions that affect the employment relations process.
- Conflict Resolution: Managers often mediate conflicts between stakeholders, ensuring a harmonious workplace.
- Performance Management: They monitor employee performance and provide feedback to foster improvement.
These roles require managers to engage with various stakeholders, including employees, employers, unions, and regulatory bodies.
Step 2
Skills Needed by Managers
Answer
To fulfill their roles effectively, managers need a diverse skill set, including:
- Interpersonal Skills: Essential for communicating and building relationships with stakeholders.
- Analytical Skills: Managers must analyze data and feedback to inform their decisions.
- Leadership Skills: They need to inspire and motivate their teams to work towards common goals.
- Negotiation Skills: Key for resolving conflicts and reaching agreements between different parties.
- Adaptability: As the employment landscape changes, managers must be able to adapt their strategies to meet new demands.