Evaluate strategies for managing change that could be used to resolve industrial conflict. - HSC - SSCE Business Studies - Question 27 - 2008 - Paper 1
Question 27
Evaluate strategies for managing change that could be used to resolve industrial conflict.
Worked Solution & Example Answer:Evaluate strategies for managing change that could be used to resolve industrial conflict. - HSC - SSCE Business Studies - Question 27 - 2008 - Paper 1
Step 1
Assessing the Role of Leadership
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Answer
Effective leadership is essential in managing change during industrial conflicts. Leaders should be supportive and transparent to foster trust among employees. They should engage in open communication, addressing concerns and providing a clear vision of the changes ahead.
Step 2
Implementing Effective Communication Strategies
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Answer
Clear communication is key to managing change. Establishing multiple channels for information dissemination can ensure that all stakeholders are updated. This might include meetings, newsletters, and digital platforms to circulate information quickly and efficiently.
Step 3
Involving Employees in the Change Process
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Involving employees in decision-making can enhance their commitment to change. This can be achieved through focus groups or committees that include employee representatives, which helps to gather insights and foster a sense of ownership.
Step 4
Providing Training and Support
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Offering training programs to equip employees with the necessary skills to adapt to changes is critical. Support systems, such as counseling or mentoring, can also help employees cope with the stress that comes with change.
Step 5
Monitoring and Feedback Mechanisms
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Establishing mechanisms to monitor the change process and collect feedback can help identify issues early. Regular surveys or feedback sessions can provide insights into employee sentiment and allow for timely adjustments.
Step 6
Evaluating Outcomes
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Finally, it is important to assess the effectiveness of the strategies employed. Evaluating outcomes allows organizations to learn from experiences, ensuring continuous improvement in how change is managed in the future.
