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a. All large organisations face significant contemporary change management issues - VCE - SSCE Business Management - Question 8 - 2004 - Paper 1
Question 8
a. All large organisations face significant contemporary change management issues. - Describe a significant contemporary change management issue that an organisatio... show full transcript
Worked Solution & Example Answer:a. All large organisations face significant contemporary change management issues - VCE - SSCE Business Management - Question 8 - 2004 - Paper 1
Step 1
Describe a significant contemporary change management issue that an organisation may face.
Answer
A significant contemporary change management issue that organisations often encounter is technological disruption. The rapid evolution of technology can force organisations to frequently update their processes, systems, and workforce skills to remain competitive. For instance, the rise of automation and artificial intelligence has disrupted traditional job roles and necessitated the adaptation of human resources to align with new operational methods.
Step 2
What would be the benefits to an organisation of implementing effective change management strategies?
Answer
Implementing effective change management strategies provides several benefits, including:
- Increased Adaptability: Organizations can respond more effectively to market changes and emerging opportunities, helping them stay competitive.
- Employee Engagement and Morale: By involving employees in the change process, organizations may experience higher levels of commitment and lower turnover rates.
- Reduced Resistance to Change: Effective communication and planning can alleviate concerns, making transitions smoother and more efficient.
- Improved Performance: Changes that are well-managed typically lead to enhanced operational effectiveness and improved overall performance.
Step 3
Use an example to show how an organisation has incorporated effective change management into its business practices.
Answer
A prime example of effective change management is the case of a retail company, Amazon, which successfully adapted to technological changes by implementing a new inventory management system. This system utilized data analytics to predict demand and manage stock levels effectively.
By training employees and maintaining open lines of communication throughout the process, Amazon minimized disruption and leveraged technology to enhance customer satisfaction and operational efficiency.