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Explain the effect of this change on two of the following stakeholders of the airline: - the general community - suppliers - customers - VCE - SSCE Business Management - Question 6 - 2023 - Paper 1
Question 6
Explain the effect of this change on two of the following stakeholders of the airline: - the general community - suppliers - customers
Worked Solution & Example Answer:Explain the effect of this change on two of the following stakeholders of the airline: - the general community - suppliers - customers - VCE - SSCE Business Management - Question 6 - 2023 - Paper 1
Step 1
Explain the effect on the general community
Answer
The general community is affected by the operations of the airline, particularly in terms of environmental impact and accessibility. If the airline reduces the number of destinations, it could hinder people’s ability to travel, impacting local businesses that rely on tourists. Furthermore, the community may become concerned about job opportunities that could be lost, which are often connected to the airline's operations. As a result, there may be increased pressure on the airline to maintain or improve its community engagement and corporate social responsibility initiatives.
Step 2
Explain the effect on customers
Answer
Customers are likely to experience a significant impact due to the airline reducing flight destinations. With fewer options, travelers in the specific markets served by the airline may have to look for alternative carriers, leading to potential dissatisfaction. Additionally, this reduction can increase the prices for remaining flights due to reduced competition, making it more expensive for customers to travel. If customers find it harder to reach their desired destinations, they may also shift their loyalty to other airlines offering better service and availability.