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Question 4
Distinguish between driving forces and restraining forces for change. Describe an example of each.
Step 1
Answer
Driving forces are elements that promote, support, and encourage change. These can include internal factors like leadership, organizational culture, and employee enthusiasm that act as catalysts for change. For instance, the management's desire to increase productivity through new technologies is a driving force.
In contrast, restraining forces are elements that oppose change and create resistance. They might stem from fear of the unknown, loss of control, or perceived threats to job security. An example of this could be employees resisting the introduction of new technology due to concerns about their abilities to adapt or the fear of job redundancy.
Step 2
Answer
An example of a driving force is the implementation of a new software system designed to streamline operations. Management believes that this system will improve efficiency and reduce costs, thus generating strong support for its adoption among staff.
Step 3
Answer
An example of a restraining force is employee anxiety regarding the new software system, which may lead to reluctance to change. Staff might worry that they lack the skills needed to use the new system effectively, which could result in decreased morale and productivity during the transition.
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