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a. Identify a management style that the human resources manager could use to resolve the conflict and describe three features of this style - VCE - SSCE Business Management - Question 7 - 2004 - Paper 1
Question 7
a. Identify a management style that the human resources manager could use to resolve the conflict and describe three features of this style. b. Justify your choice ... show full transcript
Worked Solution & Example Answer:a. Identify a management style that the human resources manager could use to resolve the conflict and describe three features of this style - VCE - SSCE Business Management - Question 7 - 2004 - Paper 1
Step 1
Identify a management style that the human resources manager could use to resolve the conflict and describe three features of this style.
Answer
A suitable management style the human resources manager could employ to resolve conflict is the consultative management style. This approach encourages open communication and active participation from team members, fostering a more inclusive workplace.
Features of the Consultative Management Style:
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Communication and Consultation: The manager prioritizes dialogue, allowing employees to express their views and suggestions before making decisions. This ensures that team members feel heard and valued.
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Encouragement of Collaboration: By involving team members in the decision-making process, the manager fosters a collaborative environment where ideas are shared, leading to more informed decisions.
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Promotes Positive Relationships: The consultative style helps in building trust and rapport among team members, as everyone contributes to discussions, making it easier to resolve conflicts amicably.
Step 2
Justify your choice of management style.
Answer
The choice of the consultative management style is justified due to its facilitating role in resolving conflicts effectively. This style not only enhances team morale but also improves decision quality through diverse inputs. By promoting a culture of openness and respect, the human resources manager can minimize misunderstandings and foster stronger team cohesion, ultimately leading to a more productive work environment.