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a. Identify and explain a management style that could address issues of employee morale at Silverstone Insurance Limited - VCE - SSCE Business Management - Question 7 - 2003 - Paper 1
Question 7
a. Identify and explain a management style that could address issues of employee morale at Silverstone Insurance Limited. b. Justify your choice of management style... show full transcript
Worked Solution & Example Answer:a. Identify and explain a management style that could address issues of employee morale at Silverstone Insurance Limited - VCE - SSCE Business Management - Question 7 - 2003 - Paper 1
Step 1
Identify and explain a management style that could address issues of employee morale at Silverstone Insurance Limited.
Answer
A suitable management style to address employee morale at Silverstone Insurance Limited is the Consultative Management Style. This style involves engaging employees in the decision-making process, creating an environment where their opinions and feedback are valued.
In a consultative approach, managers share information with staff and encourage their input before making decisions. Two core features of this style are:
- Two-way Communication: Managers foster open dialogue, enabling employees to express their ideas and concerns. This reduces feelings of alienation and promotes a sense of belonging.
- Decentralised Decision-Making: Employees are given autonomy in certain areas, allowing them to take ownership of their work. This empowerment can lead to increased job satisfaction and morale improvements as employees feel more responsible and involved in the company's success.
Step 2
Justify your choice of management style.
Answer
The Consultative Management Style is justified as it directly addresses the potential issues of disillusionment and distrust among employees at Silverstone Insurance Limited. By actively involving employees in decision-making, the management can alleviate feelings of disconnect and reinforce the value of each worker's contribution.
This style not only enhances employee engagement but also cultivates a positive workplace culture where employees feel heard and appreciated. Furthermore, as employees are more involved, they are likely to exhibit higher levels of motivation, leading to better productivity and lower turnover rates, ultimately benefiting the organization as a whole.