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Staff turnover at White Sands, a major Queensland resort island, has been cut dramatically because of innovative personnel strategies - VCE - SSCE Business Management - Question 1 - 2007 - Paper 1

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Staff turnover at White Sands, a major Queensland resort island, has been cut dramatically because of innovative personnel strategies. These strategies were introduc... show full transcript

Worked Solution & Example Answer:Staff turnover at White Sands, a major Queensland resort island, has been cut dramatically because of innovative personnel strategies - VCE - SSCE Business Management - Question 1 - 2007 - Paper 1

Step 1

Induction program

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Answer

An induction program refers to a structured introduction for new employees into an organization. It often includes orientation regarding company culture, systems, policies, and procedures, helping to integrate the new staff members into the workplace smoothly.

Step 2

Best practice

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Answer

Best practice encompasses strategies and methods that are recognized as the most effective way of performing tasks or activities within an organization. It involves identifying top-performing practices and modeling behaviors to improve efficiency and outcomes.

Step 3

Identify two characteristics of large-scale organisations.

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Answer

  1. Employs more than 200 people.
  2. Significant total assets, indicating a large financial capacity and resources.

Step 4

Outline and justify two human resource strategies that could be used by Wendy Howard to recruit the best applicants for White Sands.

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Answer

  1. Develop clear job descriptions to ensure potential candidates understand the role's expectations and qualifications needed. This strategy will help attract individuals who align well with the resort's objectives.

  2. Utilize targeted recruitment campaigns in relevant sectors to attract skilled applicants who have the necessary experience and commitment to long-term careers within the hospitality industry.

Step 5

Discuss the relationship between performance appraisals and training.

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Answer

Performance appraisals provide a foundation for identifying employee strengths and weaknesses, which can inform training needs. By assessing performance, organizations can tailor training programs to develop specific skills and address gaps, thereby enhancing overall employee effectiveness and contributing to organizational goals.

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