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With reference to two principles of Lawrence and Nohria’s Four Drive Theory of motivation, describe how Rabwood Mutual could use this theory to improve one of the KPIs shown in the graphs on page 15. - VCE - SSCE Business Management - Question 6 - 2021 - Paper 1
Question 6
With reference to two principles of Lawrence and Nohria’s Four Drive Theory of motivation, describe how Rabwood Mutual could use this theory to improve one of the KP... show full transcript
Worked Solution & Example Answer:With reference to two principles of Lawrence and Nohria’s Four Drive Theory of motivation, describe how Rabwood Mutual could use this theory to improve one of the KPIs shown in the graphs on page 15. - VCE - SSCE Business Management - Question 6 - 2021 - Paper 1
Step 1
Drive to Acquire
Answer
Rabwood Mutual can utilize the Drive to Acquire principle by providing opportunities for pay increases and recognition of achievements. For instance, if the company identifies that the number of staff complaints has been increasing, they could implement a recognition program whereby employees receive incentives for positive customer feedback. By aligning the rewards with performance improvement, employees may feel more motivated to enhance their productivity, thereby directly impacting the KPI related to customer complaints.
Step 2
Drive to Bond
Answer
The Drive to Bond principle can be beneficial for Rabwood Mutual in improving their employee engagement, which is critical for reducing the rate of staff absenteeism. By organizing team-building events, such as social mixers or collaborative projects, employees would foster better relationships with colleagues. This sense of belonging and teamwork can lead to enhanced job satisfaction, encouraging employees to maintain better attendance and commitment to the organization.