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The operations and human resource management functions are central to the success of large-scale organisations - VCE - SSCE Business Management - Question 6 - 2016 - Paper 1

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The operations and human resource management functions are central to the success of large-scale organisations. Increasingly, stakeholders are demanding that busines... show full transcript

Worked Solution & Example Answer:The operations and human resource management functions are central to the success of large-scale organisations - VCE - SSCE Business Management - Question 6 - 2016 - Paper 1

Step 1

Describe the relationship of operations and human resources to business objectives.

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Answer

Operations and human resource management function together to drive the overall success of an organisation by aligning with business objectives. Operations focuses on the coordination of resources, enhancing productivity and quality through strategies like robotics, which can lead to cost savings and higher sales. Conversely, human resources ensure that employees are trained and motivated, fostering a productive environment that aligns with the organisation's ethical and social responsibilities. Together, these functions help the organisation meet stakeholder demands while achieving its financial goals.

Step 2

Discuss two strategies to optimise operations.

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Answer

  1. Just-In-Time (JIT) Inventory Management: This strategy minimizes waste by ensuring that supplies arrive just as they are needed for production. This reduces holding costs and the risk of spoilage or damage, contributing to operational efficiency and ethical practices by limiting excess inventory that could harm the environment.

  2. Robotics Integration: Implementing robotic systems in production processes can enhance efficiency and accuracy. These machines can operate continuously and can often exceed human capabilities in terms of precision, which leads to reduced waste and improved sustainability.

Step 3

Discuss two practices or processes to effectively manage human resources.

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Answer

  1. Outplacement Services: These services provide support to employees who are transitioning out of the organisation. By investing in services like resume writing and interview skills coaching, organisations show commitment to their employees' welfare and ethical practices, fostering goodwill and a positive public image.

  2. Employee Development Programs: Offering training and personal development opportunities encourages employees to enhance their skills and knowledge. This not only benefits the individual but also aligns the workforce with the organisation’s goals, ensuring that the company remains competitive while demonstrating a commitment to social responsibility.

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