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Dave Rodgers, Manager of the Marketing Division at Hume and Weston Ltd, has been called by the Human Resources Manager, Ms Wilson, to explain the high number of recent resignations from his department - VCE - SSCE Business Management - Question 1 - 2005 - Paper 1
Question 1
Dave Rodgers, Manager of the Marketing Division at Hume and Weston Ltd, has been called by the Human Resources Manager, Ms Wilson, to explain the high number of rece... show full transcript
Worked Solution & Example Answer:Dave Rodgers, Manager of the Marketing Division at Hume and Weston Ltd, has been called by the Human Resources Manager, Ms Wilson, to explain the high number of recent resignations from his department - VCE - SSCE Business Management - Question 1 - 2005 - Paper 1
Step 1
Define the following terms: staff absenteeism
Answer
Staff absenteeism refers to the situation when employees are not present at their place of work. It can occur due to illness, job dissatisfaction, or other personal reasons. The number of days absent can serve as an indicator of employee satisfaction and overall morale within the organization.
Step 2
Define the following terms: corporate culture
Answer
Corporate culture encompasses the shared values, beliefs, and practices that characterize an organization. It is reflected in the behaviors of employees and influences their interactions, decision-making, and the overall work environment. A strong corporate culture can enhance employee loyalty and productivity.
Step 3
Explain how two of the key management roles (planning, organising, leading and controlling) could be used by Ms Wilson in her position as Human Resources Manager.
Answer
Ms. Wilson can utilize the planning role by assessing the current situation in the Marketing Division and developing strategies to improve employee satisfaction. This might include implementing feedback mechanisms to better understand staff needs and concerns.
Additionally, the leading role is crucial as Ms. Wilson should communicate her vision to foster a supportive work culture, ensuring that employees feel valued and motivated. By providing clear direction and actively engaging with employees, she can work to reduce absenteeism and increase retention.