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Staff turnover at White Sands, a major Queensland resort island, has been cut dramatically because of innovative personnel strategies - VCE - SSCE Business Management - Question 1 - 2007 - Paper 1
Question 1
Staff turnover at White Sands, a major Queensland resort island, has been cut dramatically because of innovative personnel strategies. These strategies were introduc... show full transcript
Worked Solution & Example Answer:Staff turnover at White Sands, a major Queensland resort island, has been cut dramatically because of innovative personnel strategies - VCE - SSCE Business Management - Question 1 - 2007 - Paper 1
Step 1
i. Induction program
Answer
An induction program is a structured process aimed at integrating new employees into an organisation. It typically includes introducing them to the company culture, systems, practices, policies, and procedures. An effective induction program is critical as it helps employees acclimate to their new roles and fosters a sense of belonging, which can ultimately reduce turnover.
Step 2
ii. Best practice
Answer
Best practice refers to methods or techniques that are recognized as the most effective and efficient way of achieving a desired outcome within a particular context. In business, this can involve benchmarking against top-performing companies and implementing strategies that have been proven to yield the best results.
Step 3
Identify two characteristics of large-scale organisations.
Answer
Large-scale organisations typically have the following characteristics:
- They employ more than 200 people, which allows for diverse teams and varied skill sets.
- They often have significant total assets, which enables substantial investment in resources and infrastructure, facilitating larger operational capabilities.
Step 4
Outline and justify two human resource strategies that could be used by Wendy Howard to recruit the best applicants for White Sands.
Answer
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Create Detailed Job Descriptions: Detailed job descriptions can ensure that applicants understand the qualifications and experience required for the role. This helps in attracting the right candidates and may include mandatory skills and responsibilities.
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Leverage Recruitment Agencies: Utilizing recruitment agencies can streamline the hiring process by sourcing candidates with the right skills and experiences, ensuring that Wendy Howard gets access to a wider pool of qualified applicants. This strategy is justified as it allows for a quicker and more comprehensive recruitment process.
Step 5
Discuss the relationship between performance appraisals and training.
Answer
Performance appraisals are instrumental in assessing employee performance and identifying areas for improvement. They provide a foundation for tailoring training programs to meet specific development needs. By linking training initiatives to appraisal outcomes, organisations can ensure that employees receive relevant learning opportunities aimed at enhancing their performance and addressing skill gaps. This relationship ensures continuous improvement and alignment of employee capabilities with organisational goals.