Handling guest complaints Revision Notes, Past Papers & Questions for NSC Hospitality Studies

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NSC Hospitality Studies Handling guest complaints Past Papers & Study

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NSC Hospitality Studies Handling guest complaints Revision Notes

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Other NSC Hospitality Studies topics to explore

Hospitality Studies

Accommodation establishments

Hospitality Studies

Appliances, equipment, and utensils in the kitchen and restaurant

Hospitality Studies

Basic treatment of injuries

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Cakes and biscuits

Hospitality Studies

Careers in accommodation establishments

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Careers in the ancillary or support positions in hospitality establishments

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Cereals

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Choux pastry

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Cocktail food and finger lunches

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Computing in the hospitality industry

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Continental and English breakfasts, brunches, and light meals

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Cooking methods

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Costing a recipe and a portion of the recipe

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Costing and calculating the selling price of a meal

Hospitality Studies

Customer relations

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Dairy products

Hospitality Studies

Desserts

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Drawing up quotations

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Eggs

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Fish

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Food and beverage establishments

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Food poisoning, food spoilage, food contamination, temperature control

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Food-borne diseases

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Fruit

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Gelatin

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General safety practices in the kitchen and restaurant

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Greeting and serving guests

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Handling emergency situations

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Herbs and spices

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Hygiene on food premises

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Interpretation of recipes

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Kitchen brigade and restaurant brigade

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Kitchen pests

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Knife skills

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Learning pathways in the hospitality industry

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Marketing concepts and terminology

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Meat

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Menu planning for continental and English breakfasts, brunches, and light meals

Hospitality Studies

Menu planning for hospitality establishments

Hospitality Studies

Menu planning for special tea occasions and three-course meals

Hospitality Studies

Menu planning: Formal four-course dinners, cocktail functions, finger lunches

Hospitality Studies

Minced meat and sausages

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Mise-en-place in restaurant

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Mise-en-place in the kitchen

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Nutrients and their functions

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Nutritional value of meals

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Opportunities for self-employment in the food and beverage sector

Hospitality Studies

Pancakes, waffles, and crumpets

Hospitality Studies

Pasta, classic pasta sauces

Hospitality Studies

Pastry

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Personal hygiene

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Policies governing working conditions (OHSA)

Hospitality Studies

Poultry

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Preparing venue and setting tables for teas and three-course meals

Hospitality Studies

Preserved food

Hospitality Studies

Preventative safety measures

Hospitality Studies

Principles of menu planning

Hospitality Studies

Professionalism in the hospitality industry

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Providing food for different cultural needs

Hospitality Studies

Receiving stock

Hospitality Studies

Recipes

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Rice

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SA Food Pyramid

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Salads and salad dressings

Hospitality Studies

Sauces

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Scones and muffins

Hospitality Studies

Sequence and techniques of food and beverage service for table d’hôte menus

Hospitality Studies

Service and clearing techniques for buffet-style and plated service

Hospitality Studies

Services provided by each

Hospitality Studies

Serving of formal four-course dinners, cocktail functions, or finger lunches

Hospitality Studies

Serving of non-alcoholic beverages

Hospitality Studies

Significance of South African culinary uniqueness

Hospitality Studies

Soups

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Stocks

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Storekeeping

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Table setting

Hospitality Studies

Tea and coffee

Hospitality Studies

The contribution of the hospitality industry to the SA economy

Hospitality Studies

The use of computers in kitchen and restaurant operations

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Types of service

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Vegetables

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Vegetarian dishes

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Wine choice, service, and storage

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Yeast products

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