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Question 11
Read Item G below and answer the question that follows. Item G Advances in technology have led to changes in the labour process. The way workers are managed has al... show full transcript
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De-skilling of Workers: Advances in technology may lead to the de-skilling of workers as tasks become automated. For example, with the introduction of advanced machinery, repetitive tasks that once required skilled labor might now be performed by machines. This shift can lead to job dissatisfaction among workers who feel their skills are underutilized. Moreover, as workers become less engaged in meaningful tasks, their overall job satisfaction may decline, resulting in feelings of alienation.
Increased Autonomy and Empowerment: On the other hand, changes in the organisation of the labour process, such as the adoption of flexible working arrangements, can increase workers' autonomy. When workers have more control over their work schedules and methods, they may feel more empowered. This empowerment can enhance job satisfaction as employees appreciate the trust placed in them and the ability to balance their professional and personal lives effectively.
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