Photo AI
Assess the likely value of flexible working to small family-owned restaurants, such as The Wonky Table - Edexcel - A-Level Business - Question 2 - 2022 - Paper 3
Question 2
Assess the likely value of flexible working to small family-owned restaurants, such as The Wonky Table. The Wonky Table has a greater ability to vary their way of w... show full transcript
Worked Solution & Example Answer:Assess the likely value of flexible working to small family-owned restaurants, such as The Wonky Table - Edexcel - A-Level Business - Question 2 - 2022 - Paper 3
Step 1
Value of flexible working:
Answer
The Wonky Table benefits from flexible working which allows for cost control. Utilizing part-time staff during less busy periods helps manage expenses effectively. The potential for job rotation can not only enhance employee skills but may also improve motivation and productivity. This flexibility may aid in reducing staff turnover by allowing employees to experience various roles.
Step 2
Possible counter-balance:
Answer
Certain roles at The Wonky Table, like those of the Front of House Manager and Head Chef, are crucial to maintaining high standards and may not be suited to flexible work. Job rotation can potentially dilute the quality of service if essential functions are constantly shifting among staff, thus possibly harming customer satisfaction.
Step 3
Potential judgement:
Answer
In the restaurant industry, high turnover is common, and implementing flexible working could either alleviate or exacerbate this issue. While it may attract flexible employees, it also poses a risk of skilled staff leaving for more stable positions elsewhere, particularly in a competitive market like Derby.