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Assess two benefits of quality control for a business, such as Cadbury. - Edexcel - A-Level Business - Question 2 - 2018 - Paper 3
Question 2
Assess two benefits of quality control for a business, such as Cadbury.
Worked Solution & Example Answer:Assess two benefits of quality control for a business, such as Cadbury. - Edexcel - A-Level Business - Question 2 - 2018 - Paper 3
Step 1
Benefit 1: Ensuring Product Quality
Answer
Quality control involves systematic inspections to ensure that chocolate products meet defined standards before reaching consumers. For instance, this process helps verify the various shapes and flavors of chocolates, checking the taste and packaging. By ensuring these factors, quality control prevents defective chocolates, such as misshapes or discoloration, from reaching customers, thereby protecting the brand's reputation and reducing the likelihood of returns.
Step 2
Benefit 2: Reducing Financial Loss
Answer
Effective quality control processes also minimize financial losses for businesses. In the case of Cadbury, avoiding the distribution of faulty chocolates can prevent decreases in sales, especially among popular items. For instance, ensuring that all chocolates meet the standards can help avoid returns or complaints from retailers, which could be particularly problematic if products were intended as seasonal gifts, like the Cadbury Crème Egg during Easter.