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Assess the likely value of flexible working to small family-owned restaurants, such as The Wonky Table - Edexcel - A-Level Business - Question 2 - 2022 - Paper 3
Question 2
Assess the likely value of flexible working to small family-owned restaurants, such as The Wonky Table. The Wonky Table has a greater ability to vary their way of w... show full transcript
Worked Solution & Example Answer:Assess the likely value of flexible working to small family-owned restaurants, such as The Wonky Table - Edexcel - A-Level Business - Question 2 - 2022 - Paper 3
Step 1
Value of flexible working:
Answer
Flexible working allows The Wonky Table to manage costs more effectively by employing part-time staff. This reduces expenditure during low-demand periods when fewer employees are needed. It enables the restaurant to adapt to varying customer flows, ultimately enhancing productivity. Furthermore, flexible scheduling can foster a better work-life balance for employees, aiding in retention and reducing turnover, which is crucial in the competitive restaurant industry.
Step 2
Possible counter-balance:
Answer
Despite the benefits, some positions in the restaurant, such as the Front of House Manager or Head Chef, require consistent and skilled presence. Allowing flexibility in these roles may risk compromising service quality. Moreover, given their specialized nature, staff in these roles might not benefit as much from job rotation, which could lead to a decrease in quality and customer satisfaction.
Step 3
Potential judgement:
Answer
In conclusion, while flexible working at The Wonky Table can lead to greater efficiency and employee satisfaction, there are challenges linked to essential roles that require stable staffing. The long-term success of such arrangements would depend on balancing flexibility with the need for high service standards to maintain customer loyalty.