Photo AI
Evaluate these two options and recommend which one a health and fitness club, such as Fitness First, should adopt to reduce labor turnover - Edexcel - A-Level Business - Question 1 - 2017 - Paper 3
Question 1
Evaluate these two options and recommend which one a health and fitness club, such as Fitness First, should adopt to reduce labor turnover. Health and fitness clubs... show full transcript
Worked Solution & Example Answer:Evaluate these two options and recommend which one a health and fitness club, such as Fitness First, should adopt to reduce labor turnover - Edexcel - A-Level Business - Question 1 - 2017 - Paper 3
Step 1
Financial rewards
Answer
Offering financial rewards, such as paying at least the Living Wage, can significantly impact employee retention. By ensuring that staff can afford a reasonable standard of living, health clubs can satisfy employees' basic needs, likely leading to improved job satisfaction and loyalty. Additionally, commission-based payments can incentivize personal trainers to perform better, as their remuneration directly reflects their performance, subsequently enhancing retention rates.
Step 2
Non-financial techniques
Answer
Non-financial techniques may also be effective in reducing labor turnover. These can include job rotation or flexible working hours, which can help employees feel valued and provide a sense of belonging within the company. Offering further training opportunities and recognition awards can support employees' self-esteem and contribute to their professional development. This approach may be particularly beneficial for younger or less skilled workers who value personal growth.
Step 3
Recommendation
Answer
In conclusion, the decision on which option to adopt depends on the type of workforce at the health and fitness club. For a younger staff group, especially those in transient roles, non-financial techniques may be preferable as they provide emotional and professional support. However, for experienced trainers who rely on financial stability, offering competitive pay and bonuses may better suit their needs. Thus, a mixed approach, combining both financial rewards and non-financial strategies, would likely yield the best results in reducing labor turnover for Fitness First.