Discuss the likely impacts on guests of receiving emails to confirm all their bookings with Walt Disney World. - Edexcel - GCSE Business - Question 9 - 2018 - Paper 1
Question 9
Discuss the likely impacts on guests of receiving emails to confirm all their bookings with Walt Disney World.
Worked Solution & Example Answer:Discuss the likely impacts on guests of receiving emails to confirm all their bookings with Walt Disney World. - Edexcel - GCSE Business - Question 9 - 2018 - Paper 1
Step 1
Impact on guests' peace of mind
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Answer
Receiving confirmation emails can significantly enhance guests' peace of mind. It reassures them that their bookings are secure and allows them to plan their trip more effectively, knowing that all reservations are confirmed.
Step 2
Reduction of anxiety related to travel plans
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Answer
For many guests, travel can be stressful, especially when visiting a popular destination like Walt Disney World. Confirmation emails help reduce anxiety, as guests can review their itineraries at any time, ensuring they are well-prepared for their trip.
Step 3
Easier management of reservations
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Confirmation emails provide a consolidated view of bookings, which helps guests manage their itinerary easily. This includes details about park reservations, dining, and accommodations, potentially reducing confusion upon arrival.
Step 4
Clear communication from Disney
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Emails serve as a form of clear communication from Walt Disney World, showcasing the company's commitment to customer service. This strengthens the overall guest experience and builds trust in the brand.
