Which of the following best describes the term productivity? Select one answer - Edexcel - GCSE Business - Question 2 - 2015 - Paper 1

Increased productivity at IHG means that staff will be more efficient in their roles, leading them to complete their tasks more quickly. This can enhance guest experiences by ensuring timely service and quicker check-ins, making visitors more likely to return.

As productivity rises, IHG could see higher profit margins since each employee maximizes their output without necessitating significant increases in labor costs. This efficiency could also improve staff morale as they experience less stress, contributing to better service and customer satisfaction.