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Identify one method that ticket agents such as Ticketmaster could use to reduce costs - Edexcel - GCSE Business - Question 4 - 2018 - Paper 1
Question 4
Identify one method that ticket agents such as Ticketmaster could use to reduce costs. Select one answer. A Change their logo and branding B Sell concert merchand... show full transcript
Worked Solution & Example Answer:Identify one method that ticket agents such as Ticketmaster could use to reduce costs - Edexcel - GCSE Business - Question 4 - 2018 - Paper 1
Step 1
Identify one method that ticket agents such as Ticketmaster could use to reduce costs.
Answer
One method that ticket agents such as Ticketmaster could use to reduce costs is to employ fewer customer service staff. By reducing the number of staff, Ticketmaster can save on salaries and related expenses, which can significantly lower operational costs. However, it is important to consider that this may impact customer satisfaction if service levels are affected.