Discuss ways in which an organisation could monitor the progress of its targets. - Scottish Highers Administration and IT - Question 9 - 2022
Question 9
Discuss ways in which an organisation could monitor the progress of its targets.
Worked Solution & Example Answer:Discuss ways in which an organisation could monitor the progress of its targets. - Scottish Highers Administration and IT - Question 9 - 2022
Step 1
Action Plan
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Answer
Creating a detailed action plan allows an organization to set out tasks in order of priority, ensuring that essential activities are outlined and assigned. The plan should include:
Specific objectives, including an estimate of how long each task will take to complete.
Inclusion of roles and responsibilities for individuals responsible for completing tasks.
Regular updates to show progress and adjustments as necessary.
Step 2
Random or Sample Checks
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Answer
Conducting random or sample checks of the employees' work brings an oversight mechanism into play. This can help ensure that tasks are being completed according to guidelines and standards.
Step 3
Buddy System
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Implementing a buddy system pairs less experienced employees with those who have more experience. This mentorship can help monitor progress as the more experienced buddy provides feedback and support.
Step 4
Mentoring Systems
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Establishing a mentoring system where a senior member of staff is assigned to an employee can help track progress. The mentor could regularly check in on the employee’s tasks and development.
Step 5
Line Management
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Line managers can conduct periodic checks on staff, discussing progress and any issues arising during the completion of tasks. This can facilitate open communication and address difficulties early.
Step 6
Appraisal
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Regular appraisal sessions can also help in monitoring employee performance. Through these reviews, organizations can assess whether targets are being met and identify areas for improvement.
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