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Discuss the benefits of the selection methods used by BT, as listed in Exhibit 3. - Scottish Highers Business Management - Question f - 2018
Question f
Discuss the benefits of the selection methods used by BT, as listed in Exhibit 3.
Worked Solution & Example Answer:Discuss the benefits of the selection methods used by BT, as listed in Exhibit 3. - Scottish Highers Business Management - Question f - 2018
Step 1
Application Forms/CV
Answer
One of the key benefits of using application forms and CVs is that they allow BT to compare candidates for a position based on their qualifications and experiences. This method helps in identifying if candidates meet the necessary criteria outlined in the job specification, thereby streamlining the selection process.
Additionally, candidates can state their aspirations for the position clearly, which aids BT in understanding their motivations.
Step 2
Telephone Interview
Answer
Telephone interviews provide BT with the opportunity to assess the candidates' 'phone voice', which can be indicative of their communication skills. This method is particularly beneficial as it allows BT to reach candidates who may not be able to travel for in-person interviews, thus widening the pool of potential employees.
Step 3
Step 4
Panel Interview
Answer
Panel interviews offer an in-depth perspective on candidates' development, as multiple interviewers can evaluate the same candidate from diverse perspectives. This collaborative approach helps in minimizing bias in the selection process and provides a more comprehensive assessment of the candidate's fit within the organization.
Step 5
Assessment Centres
Answer
Assessment centres allow BT to observe candidates in various scenarios, including role plays and team-building exercises. This method enables a realistic portrayal of how candidates might perform in actual job situations and can be assessed by specialized staff who focus on different competencies.