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Question c
Describe the role of the following external institutions. - ACAS - Trade Union
Step 1
Answer
ACAS (Advisory, Conciliation and Arbitration Service) plays a crucial role in handling disputes between trade unions and employers. When a trade union cannot come to an agreement with an employer, ACAS intervenes to facilitate discussions and help resolve the disagreement. They provide expert advice to organizations to help them understand HR policies and procedures, which can prevent future disputes.
Additionally, ACAS offers training to organizations on how to handle disputes effectively. They emphasize the importance of impartial decision-making by providing a platform for discussion, where the evidence is gathered from both employers and employees. This helps create a balanced solution that meets the needs of both parties.
Step 2
Answer
Trade unions represent the interests of a group of employees, working collaboratively to enhance their collective bargaining power. They conduct negotiations on behalf of their members for better wages, working conditions, and rights. By organizing members, trade unions are able to exert pressure on employers to meet their demands.
Moreover, trade unions provide essential legal support and advice to their members, helping them navigate workplace disputes or grievances. They are vital in protecting employees' rights and ensuring that their voices are heard in the organization.
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