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Explain how Morrisons may benefit from having a mission statement - Edexcel - A-Level Business - Question 1 - 2017 - Paper 2

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Explain how Morrisons may benefit from having a mission statement. Morrisons' mission statement is about valuing human, ethical, and ecological aspects while aiming... show full transcript

Worked Solution & Example Answer:Explain how Morrisons may benefit from having a mission statement - Edexcel - A-Level Business - Question 1 - 2017 - Paper 2

Step 1

Knowledge: Understanding Mission Statements

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Answer

A mission statement is a qualitative declaration of an organization’s aims, outlining the core values and purpose that guide its operations.

Step 2

Application: Context of Morrisons

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Answer

For Morrisons, the mission statement emphasizes the following:

  • Commitment to human, ethical, and ecological values.
  • Unity within the team, fostering collective effort.
  • A focus that extends beyond mere numerical performance to include customer experience and community values.
  • Recognition of competition from discount retailers like Aldi or Lidl.

Step 3

Analysis: Benefits of a Mission Statement

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Answer

Having a mission statement benefits Morrisons in several ways:

  1. Customer Preference: Customers may align with companies that share their values, choosing to shop at Morrisons over competitors who do not emphasize social commitment.
  2. Employee Motivation: A clear mission can motivate employees by giving them a sense of purpose and direction, enhancing job satisfaction and performance.

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