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Assess the likely value of flexible working to small family-owned restaurants, such as The Wonky Table. - Edexcel - A-Level Business - Question 2 - 2022 - Paper 3
Question 2
Assess the likely value of flexible working to small family-owned restaurants, such as The Wonky Table.
Worked Solution & Example Answer:Assess the likely value of flexible working to small family-owned restaurants, such as The Wonky Table. - Edexcel - A-Level Business - Question 2 - 2022 - Paper 3
Step 1
Value of flexible working:
Answer
Flexible working allows The Wonky Table to offer a wider variety of working hours and tasks. This adaptability helps in managing costs effectively. For instance, by utilizing part-time staff during less busy periods, the restaurant can save on labor costs.
Furthermore, job rotation can boost employee motivation and productivity, as staff members may enjoy the variety in their roles, leading to increased efficiency within The Wonky Table.
Step 2
Possible counter-balance:
Answer
However, not all roles are suited for flexible working. The Front of House Manager and Head Chef positions require a consistent level of expertise which might not be easily maintained through job rotation. Allowing staff to switch roles may compromise the quality of service.
In addition, job rotation could lead to decreased motivation if employees prefer stability and routine in their roles. Such dynamics can lead to dissatisfaction among staff who may seek more challenging positions elsewhere.
Step 3
Potential judgment:
Answer
In the context of the restaurant industry, businesses like The Wonky Table often struggle with high levels of employee turnover. While job rotation might help reduce recruitment and training costs by developing a versatile workforce, it can also inadvertently encourage staff to pursue better opportunities at competing restaurants. Therefore, while flexible working can provide immediate advantages, it may also complicate long-term staff retention strategies.