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While the traditional notion of workplace diversity was referent to inclusion of various races, genders and religious backgrounds, today's concept of workplace diversity is all-encompassing - NSC English HL - Question 1 - 2018 - Paper 1

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While the traditional notion of workplace diversity was referent to inclusion of various races, genders and religious backgrounds, today's concept of workplace diver... show full transcript

Worked Solution & Example Answer:While the traditional notion of workplace diversity was referent to inclusion of various races, genders and religious backgrounds, today's concept of workplace diversity is all-encompassing - NSC English HL - Question 1 - 2018 - Paper 1

Step 1

Refer to paragraph 1. What is the distinction between the 'traditional' and current perception of diversity?

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Answer

The traditional notion of workplace diversity focused primarily on race, religion, and gender. In contrast, the current perception of diversity is more comprehensive, encompassing various criteria such as personality, skills, age, cognitive style, education, and background.

Step 2

Refer to paragraph 2. Each individual brings distinctive talents and skills to benefit the organisation.

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Answer

All employees complement one another in an enabling work environment.

Step 3

Refer to paragraph 3. What is the purpose of the single line paragraph?

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In the single-line paragraph, the writer directs the reader's attention to the focal point of the article – the advantages of diversity.

Step 4

Refer to paragraphs 4 and 5. Discuss the effect of diversity in the workforce, on the employer.

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Diversity in the workforce enables an employer to benefit from creativity and innovative solutions brought by various perspectives. Moreover, it allows employers to ensure their workforce is present during different celebrations, which is vital for inclusivity and recognizing the diverse backgrounds of employees.

Step 5

Refer to paragraph 6. Discuss how the writer presents an apparent contradiction through his use of diction.

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The writer uses terms such as 'feel-good ideas' and 'operational nightmare' to juxtapose the positive perception of diversity against the inherent challenges. This contrast emphasizes the ambiguity surrounding the implementation of diversity in the workplace.

Step 6

Comment on how the writer explores the consequences of 'hidden biases' (line 33) in this article, as a whole.

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The writer highlights hidden biases as detrimental to effective decision-making within organizations. They imply that such biases lead to undervaluing individuals based on preconceived notions of their capabilities, which stunts both team development and personal growth, suggesting a need for raised awareness among managers.

Step 7

Refer to lines 40-41: 'sometimes conflicting ideas are important to make sure a team does not have tunnel vision.'

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Conflicting ideas are viewed positively since the healthy exchange of opposing viewpoints prevents 'tunnel vision.' Teams that embrace diverse opinions can benefit from a richer developmental process, ultimately leading to better decision-making.

Step 8

Critically discuss the above statement in the context of paragraphs 7 and 8.

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The writer emphasizes that while conflict may pose challenges, it can be fundamental for innovation and progress. Without acknowledging differing perspectives, teams risk stagnating in outdated methodologies, thereby potentially crippling their growth.

Step 9

Explain the use of puzzle pieces in the thought bubbles of the characters in frame 1 and frame 3.

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The puzzle pieces symbolize the different perspectives and contributions of diverse individuals. They represent how each unique viewpoint can fit into a larger framework, essential for a comprehensive understanding of workplace diversity.

Step 10

In your view, has the employer made a convincing choice in hiring Rose and Spencer? Motivate your response in light of TEXT B as a whole.

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Yes, the employer's choice of hiring Rose and Spencer is convincing. Rose's ability to foster collaboration and Spencer's strategic mindset complement each other, ensuring a versatile and adaptable team dynamic that actively engages with the various challenges faced in the workplace.

Step 11

Discuss whether TEXT B supports the messages in paragraphs 9 and 10 of TEXT A?

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TEXT B aligns with paragraphs 9 and 10 of TEXT A by illustrating how organizations must value diverse opinions and approaches. The characters' contrasting skills and thinking styles in TEXT B enhance the narrative that diversity is advantageous for teamwork and innovation.

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