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4.1 Refer to FRAMES 1 and 2 - NSC English HL - Question 4 - 2022 - Paper 1

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4.1 Refer to FRAMES 1 and 2. How does the dialogue reflect the two characters' attitudes toward their customers? (2) 4.2 Refer to FRAMES 3 and 4. Comment on the eff... show full transcript

Worked Solution & Example Answer:4.1 Refer to FRAMES 1 and 2 - NSC English HL - Question 4 - 2022 - Paper 1

Step 1

How does the dialogue reflect the two characters' attitudes toward their customers?

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Answer

The dialogue in FRAMES 1 and 2 showcases a stark contrast between the two characters. The smaller character exhibits a dismissive and condescending attitude, indicating a lack of concern for customer interaction and showing arrogance. In contrast, the character in the black t-shirt demonstrates a more considerate demeanor, suggesting an awareness of the customers' needs and a commitment to their satisfaction. This juxtaposition clearly reflects their differing levels of engagement with the customer base.

Step 2

Comment on the effectiveness of ONE technique used by the cartoonist.

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Answer

The cartoonist effectively employs 'Facial Expression' as a key technique in FRAME 4. The facial expression of the man in the black t-shirt, characterized by wide eyes and a shocked mouth, powerfully communicates his outrage. This visual representation enhances the viewer's understanding of his emotional state, creating a significant impact on the audience by contrasting it with the indifferent behavior of the smaller character.

Step 3

Rewrite, 'You've got to stop condescending to the customers' so that it is grammatically correct.

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Answer

'You’ve got to stop being condescending to the customers.'

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