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Mr Clive owns a b.&b - NSC Hospitality Studies - Question 5 - 2016 - Paper 1

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Mr Clive owns a b.&b. He has hired Adrianna as an accountant. He has requested your assistance to expand his business to a guest house with a higher star grading. 5... show full transcript

Worked Solution & Example Answer:Mr Clive owns a b.&b - NSC Hospitality Studies - Question 5 - 2016 - Paper 1

Step 1

State THREE characteristics that Mr Clive should have as an entrepreneur.

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Answer

Mr Clive should possess the following characteristics:

  • Commitment and Determination: An entrepreneur must be dedicated and willing to put in the hard work necessary to make the business successful.
  • Creativity: This trait allows Mr Clive to innovate and develop unique offerings that can distinguish his guest house from competitors.
  • Reliability: Being dependable is crucial to build trust with both customers and employees.

Step 2

Explain FOUR of Adrianna's responsibilities at the b.&b.

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Answer

Adrianna's responsibilities include:

  1. Safeguarding the guest house's assets: Ensuring that all resources and properties are protected against loss or damage.
  2. Preparing Financial Reports: Regularly compiling and analyzing financial statements to keep track of the b.&b.'s performance.
  3. Drawing up the Budget: Creating and managing the financial budget to guide spending and investments for the business.
  4. Controlling Banking Procedures: Overseeing banking transactions to ensure accuracy and security in financial operations.

Step 3

Suggest TWO suitable revenue-generating areas that Mr Clive could add to the guest house to generate income. Motivate EACH suggestion.

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Answer

Two revenue-generating areas Mr Clive could consider are:

  1. Guest Rooms Upgrade: By upgrading rooms to luxury suites, Mr Clive can significantly increase the pricing structure and attract a higher-paying clientele. This can maximize profit, as sales from upgraded rooms could account for 50-100% of profits.

  2. Function Rooms: Offering function rooms for events such as conferences and celebrations can generate additional income through rental fees. This service capitalizes on external bookings and enhances overall guest experience.

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