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5.1.1 Explain how Meerkat Ranch will contribute to the economy of the Eastern Cape - NSC Hospitality Studies - Question 5 - 2021 - Paper 1
Question 5
5.1.1 Explain how Meerkat Ranch will contribute to the economy of the Eastern Cape. 5.1.2 Meerkat Ranch is a bush getaway. Determine TWO non-revenue generating area... show full transcript
Worked Solution & Example Answer:5.1.1 Explain how Meerkat Ranch will contribute to the economy of the Eastern Cape - NSC Hospitality Studies - Question 5 - 2021 - Paper 1
Step 1
Explain how Meerkat Ranch will contribute to the economy of the Eastern Cape.
Answer
Meerkat Ranch contributes to the economy of the Eastern Cape through several key aspects:
- Job Creation: The establishment will create job opportunities for locals, directly impacting employment rates.
- Increased GDP: By attracting tourists, Meerkat Ranch boosts the local economy, contributing to the province's GDP.
- Improved Living Standards: As employment opportunities rise, the living standards of individuals will improve, positively transforming the community.
- Attraction of Investors: The ranch's potential to attract foreign investment can lead to further development in the region.
Step 2
Meerkat Ranch is a bush getaway. Determine TWO non-revenue generating areas that are important for this establishment. Motivate EACH answer.
Answer
- Security: Ensuring the safety of guests and staff is crucial; a secure environment protects both assets and individuals, promoting repeat visits.
- Human Resources: Effective recruitment and training of staff ensure exceptional service quality, which is vital for guest satisfaction and retention.
Step 3
Audio-visual marketing tools are an effective way of marketing Meerkat Ranch. Justify this statement.
Answer
Audio-visual marketing engages potential guests through compelling visuals and sound, making the marketing more memorable. These tools can evoke emotions that resonate with viewers, thus attracting more customers to Meerkat Ranch.
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Step 9
Recommend the requirements that are essential for the successful running of the coffee shop other than staff.
Answer
The requirements include:
- Adequate Equipment: Ensuring the coffee shop has sufficient utensils and coffee-making equipment.
- Quality Ingredients: Sourcing fresh and high-quality ingredients for craft coffee.
- Hygiene Standards: Implementing strict hygiene protocols to maintain cleanliness.
Step 10
Discuss the personnel or staffing plan that should be compiled before opening a coffee shop that sells craft coffee.
Answer
The staffing plan should include:
- Job Descriptions: Clearly defining the responsibilities of each staff member.
- Organizational Structure: Outlining the hierarchy within the coffee shop role assignment.
- Training Programs: Providing training on products and customer service to ensure quality and efficiency during shifts.
Step 11
Explain the procedure that a restaurant should follow in the event of a serious fire.
Answer
In the event of a serious fire, the restaurant staff should:
- Switch Off All Electrical Equipment: To prevent further hazards.
- Use the Nearest Fire Extinguisher: Quickly address the fire if it is manageable.
- Call the Fire Brigade: Ensure professional help is on the way.
- Evacuate Guests: Safely guide guests to the nearest exits.
- Sound the Fire Alarm: Alert others in the building.
- Compile Guests at a Central Point: Ensure everyone is accounted for.