Study the extract below and answer the questions that follow - NSC Hospitality Studies - Question 2 - 2016 - Paper 1

Guests have been hospitalised because they suffer from painless, watery diarrhoea that can lead to severe dehydration and potentially death if not treated. The diarrhoea can also cause an electrolyte imbalance, which makes medical intervention necessary.

The water from the dam may have contributed to cholera as guests could have consumed food that was prepared and cooked with contaminated water from the dam. Additionally, guests drinking the contaminated water would directly expose them to the cholera bacteria.

The guests most likely to get cholera include small children, elderly people, individuals with a low immune system, and those with a low level of stomach acidity. These groups are more vulnerable to the effects of cholera.

The manager's response is proactive as he is alert and has reported the outbreak to health officials. This action is critical for preventing the spread of the disease. Furthermore, he must ensure to warn or inform the other guests about the situation to protect their health.

Professionalism refers to the conduct, aims, or qualities that characterize a professional individual. It encompasses a commitment to ethical practices, competence, respect, and accountability in one's work.

The use of computers for accounting purposes in the hospitality industry enhances accuracy in financial reporting, streamlines billing processes, and improves efficiency in managing financial data. Additionally, computer systems can facilitate audits, financial planning, and budgeting, ultimately leading to better management of resources.

Using computers to make reservations at a hotel offers numerous advantages, including convenience for guests who can book online at any time. It also reduces the likelihood of human error, enables better management of booking data, enhances customer service through automated confirmations, and allows hotels to promptly update availability in real time.