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Evaluate the waiters' responses with regard to the professional ethics displayed above - NSC Hospitality Studies - Question 2 - 2021 - Paper 1
Question 2
Evaluate the waiters' responses with regard to the professional ethics displayed above. The waiters displayed very good professional ethics in their responses. They... show full transcript
Worked Solution & Example Answer:Evaluate the waiters' responses with regard to the professional ethics displayed above - NSC Hospitality Studies - Question 2 - 2021 - Paper 1
Step 1
2.2.1 State FOUR limitations of using computers in the hospitality industry.
Answer
The limitations of using computers in the hospitality industry include:
- System Breakdowns: Failures can occur, making it hard to retrieve or continue work which can disrupt services.
- Power Interruptions: Power failures can lead to system shutdowns, causing work delays and inefficiencies.
- Training Needs: It takes significant time and resources to train employees on using computer systems effectively, impacting productivity.
- Cost of Maintenance: Software upgrades and maintenance can be expensive, adding to operational costs.
Step 2
2.2.2 Explain how online shopping of ingredients saves an executive chef time.
Answer
Online shopping for ingredients allows an executive chef to streamline the purchasing process. They can browse and compare prices from various suppliers without the need for physical visits. This efficiency saves time, as they can quickly find and order ingredients, enabling them to focus on menu planning and meal preparation. Additionally, the chef can access sales promotions and product availability instantly, further optimizing the ordering process.
Step 3
2.3.1 Evaluate the statement.
Answer
The statement is correct. Staff known to be infected with HIV should not automatically be restricted from work unless they have additional illnesses such as diarrhea. HIV does not spread through food or casual contact; therefore, using shared utensils is not a risk for transmission. The hygiene of food handlers is essential, and they should adhere to good practices to ensure safety.
Step 4
2.3.2 Name FOUR early warning signs of HIV.
Answer
Four early warning signs of HIV include:
- Swollen Glands: Swelling in the armpits, groin, or neck can indicate the body fighting an infection.
- Fever/Night Sweats: Persistent fever or excessive sweating at night can be symptoms of infection.
- Unexplained Fatigue: Extreme tiredness without an apparent cause can be a sign of an underlying health issue.
- Rashes or Skin Lesions: Unusual rashes or lesions can appear as the immune system is compromised.