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Evaluate the waiters' responses with regard to the professional ethics displayed above - NSC Hospitality Studies - Question 2 - 2021 - Paper 1
Question 2
Evaluate the waiters' responses with regard to the professional ethics displayed above. The waiters displayed very good professional ethics. They showed: - **Self-r... show full transcript
Worked Solution & Example Answer:Evaluate the waiters' responses with regard to the professional ethics displayed above - NSC Hospitality Studies - Question 2 - 2021 - Paper 1
Step 1
Evaluate the waiters' responses with regard to the professional ethics displayed above.
Answer
The waiters exhibited commendable professional ethics through self-respect, reliability, self-control, loyalty, honesty, and integrity. They communicated organizational policies effectively, showcased commitment to their roles, and took pride in their work.
Step 2
According to e-commerce trends, online shopping helped to increase sales growth in the hospitality industry in 2020.
Answer
2.2.1 State FOUR limitations of using computers in the hospitality industry. Systems can crash, making operations difficult. Power failures can interrupt processes. Training for certain programs is time-consuming. Software updates can be costly.
Step 3
Step 4
HIV-infected food handlers at a hotel should be treated fairly and may not be restricted from work.
Answer
3.1 Evaluate the statement above. The statement is correct; workers infected with HIV should not be restricted from working unless other infections are present. It is crucial to maintain good hygiene practices.
3.2 Name FOUR early warning signs of HIV. Swollen glands, fever/night sweats, unexplained fatigue, and unusual skin rashes.