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CHEFS: 'PREVENT TB TIMEOUSLY!' People die from tuberculosis each day - NSC Hospitality Studies - Question 2 - 2018 - Paper 1
Question 2
CHEFS: 'PREVENT TB TIMEOUSLY!' People die from tuberculosis each day. The tragedy is that TB can be cured if it is managed properly. However, this is exactly the pro... show full transcript
Worked Solution & Example Answer:CHEFS: 'PREVENT TB TIMEOUSLY!' People die from tuberculosis each day - NSC Hospitality Studies - Question 2 - 2018 - Paper 1
Step 1
Step 2
Do you think chefs with TB should be allowed to work in a hospitality establishment? Motivate your answer.
Answer
Chefs with TB should not be allowed to work in hospitality establishments. TB is highly contagious, and allowing infected chefs to work could lead to outbreaks among staff and guests. Moreover, the health of co-workers and customers would be at risk, and this could also damage the establishment's reputation. It is crucial for public health and safety that individuals who are infected refrain from working until they are cleared by a medical professional.
Step 3
Discuss the impact that this will have on South African economy.
Answer
Frequent absenteeism among TB-infected chefs could lead to a significant workflow disruption in the hospitality industry. This would likely result in:
- Decreased productivity as fewer staff members are available to serve customers.
- Increased costs associated with hiring temporary replacements or retraining staff, impacting overall profitability.
- Economic growth inhibition, as a decline in service quality may lead to fewer customers, further affecting revenue.
Ultimately, this disruption will limit the growth potential of the hospitality industry in South Africa.
Step 4
Explain why people with HIV are at high risk of contracting TB.
Answer
People with HIV have a weakened immune system, making them more susceptible to infections, including TB. This condition allows TB bacteria to multiply more easily in their bodies. Furthermore, individuals with HIV often have less resistance to illnesses, and TB can infect parts of the body other than the lungs, complicating treatment and increasing the risk of spread.
Step 5
Explain TWO ways in which the security staff can demonstrate alertness at the hotel.
Answer
- Conduct regular rounds throughout the premises to monitor for any unusual behavior or security risks.
- Be vigilant in watching customer activities, reporting any suspicious behavior to supervisors promptly.
Step 6
Comment on how team spirit at any hospitality establishment will impact on the productivity of the establishment.
Answer
A strong team spirit within a hospitality establishment fosters better communication and cooperation among staff. This leads to:
- Increased productivity as team members support one another in various tasks.
- Higher morale, creating a more enjoyable work environment that can improve customer service.
- Retention of satisfied customers, as a motivated team is likely to provide better service, leading to repeat business.
Step 7
Describe how computers can assist the chefs with menu planning.
Answer
Computers can significantly enhance menu planning for chefs by:
- Facilitating data analysis to understand customer preferences and trends over time, allowing chefs to tailor menus accordingly.
- Streamlining inventory management, help minimize waste by tracking ingredients used, which promotes a more efficient kitchen operation.