WatchMore Inc - NSC Information Technology - Question 6 - 2023 - Paper 2
Question 6
WatchMore Inc. is an international entertainment company that specialises in streaming television shows and movies.
6.1 WatchMore Inc. provides a video on demand (V... show full transcript
Worked Solution & Example Answer:WatchMore Inc - NSC Information Technology - Question 6 - 2023 - Paper 2
Step 1
Define the term VOD service.
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A Video on Demand (VOD) service is a content delivery platform that allows users to choose when and what to watch, providing flexibility and immediate access to a library of media content.
Step 2
State TWO aspects that will be addressed by an EULA.
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Copyright protections regarding the content accessed by the user.
Restrictions on the number of installations/devices allowed under a single license.
Step 3
Explain how geo-blocking works to deny users access to certain content of a VOD service.
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Geo-blocking works by identifying a user's IP address to determine their geographical location. When a user in a restricted area tries to access content not available in their country, the service denies access by blocking the IP address or redirecting to a local version of the site.
Step 4
Give TWO ergonomic guidelines to avoid potential health problems.
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Sit straight with your back perpendicular to the ground to maintain good posture.
Use ergonomic furniture, such as a chair that supports the lower back, to reduce strain during long sitting periods.
Step 5
Explain why VOD content will be streamed and not downloaded.
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VOD content is streamed rather than downloaded to allow users immediate access without consuming local storage space. Streaming also enables content to be viewed live or on-demand, providing a more flexible viewing experience.
Step 6
What type of compression will be used on the type of content offered on VOD services?
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Lossy compression will typically be used for VOD content as it reduces file size by removing some data, which may not significantly affect viewing quality.
Step 7
Explain why the answer to QUESTION 6.3.2(a) is most suitable for this type of content.
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Lossy compression is suitable for VOD content because it minimizes bandwidth usage while maintaining acceptable quality for streaming, which is crucial for performance in varying internet conditions.
Step 8
State ONE way in which the user can determine whether the site providing the payment platform uses a secure connection.
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Users can look for a padlock icon in the browser's address bar or the URL starting with 'https://' to ensure a secure connection.
Step 9
Motivate the need for encryption when doing online payments.
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Encryption is essential for online payments as it protects sensitive information, such as credit card details, from being intercepted by malicious actors during transmission.
Step 10
Explain the THREE basic steps of SSL encryption in short.
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Establish a secure connection between client and server through the SSL handshake, where encryption methods are negotiated.
Client and server exchange encryption keys to create a secure session.
All transmitted data during the session is encrypted, ensuring it remains confidential.
Step 11
Explain ONE technique used by cyber criminals to obtain the banking information of internet users.
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Phishing is a common technique where cyber criminals send fraudulent messages that appear legitimate to trick users into providing sensitive information, such as banking details.
Step 12
Explain the concept of scalability in this context.
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Scalability in this context refers to the ability of the VOD service to accommodate an increasing number of users without degrading performance, by either adding resources or optimizing existing ones.
Step 13
Describe TWO different ways in which virtualization can be used to make their service scalable.
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Load balancing can be applied by distributing incoming user requests across multiple servers, ensuring no single server becomes a bottleneck.
Resource pooling can be used where multiple servers are combined to act as a single virtual server, allowing dynamic allocation of resources based on demand.
Step 14
Motivate which ONE of these two approaches you will recommend based on the given scenario.
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I recommend using replication/duplication because it ensures high availability and reliability by having a complete copy of the database at different locations, which can quickly be accessed if one server fails.
Step 15
How can you ensure that databases that form part of a distributed database model at a company contain the same information over time as changes are made?
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Regular synchronization processes should be implemented to ensure that updates made in one part of the distributed database are propagated to all other nodes in real-time or at scheduled intervals.
Step 16
Define AI.
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Artificial Intelligence (AI) refers to the simulation of human intelligence processes by machines, particularly computer systems, enabling them to perform tasks that typically require human intelligence.
Step 17
State ONE advantage of using a chatbot to deal with user enquiries in this scenario.
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One advantage of using a chatbot is that it can facilitate seamless communication and provide instant responses to user enquiries, improving customer satisfaction.
Step 18
Give TWO reasons why it would be more appropriate to use a real person rather than a chatbot to handle user chats.
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A real person can handle a wider variety of questions and provide nuanced responses that may be emotional or complex.
Human agents can build a deeper rapport with users, addressing concerns efficiently and empathetically.
Step 19
Discuss any TWO other steps in relation to the scenario by giving a practical example from the scenario.
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Analyzing the data to identify user preferences, which helps in tailoring the VOD content to suit different demographics.
Cleaning the data by removing outdated and irrelevant information to ensure accurate analytics.
Step 20
Discuss TWO specific challenges when working with big data.
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Data storage limitations due to the massive volume of information that needs to be stored and processed.
Increased complexity in managing and analyzing diverse data types from various sources.
Step 21
Critically evaluate this practice in terms of possible negative effects/impacts on users.
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While tailoring content can enhance user experience, it may lead to privacy concerns as users' data is continuously collected and analyzed. It can also result in users receiving biased recommendations, limiting their exposure to diverse content.