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6.1 WatchMore Inc - NSC Information Technology - Question 6 - 2023 - Paper 2

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6.1 WatchMore Inc. is an international entertainment company that specialises in streaming television shows and movies. 6.1.1 Define the term VOD service. 6.1.2 Ea... show full transcript

Worked Solution & Example Answer:6.1 WatchMore Inc - NSC Information Technology - Question 6 - 2023 - Paper 2

Step 1

Define the term VOD service.

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Answer

A Video on Demand (VOD) service is a content delivery platform that allows users to choose and watch video content whenever they prefer, rather than at a scheduled broadcast time.

Step 2

State TWO aspects that will be addressed by an EULA.

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  1. Users' rights regarding content usage and limitations.
  2. Conditions for subscription changes and termination.

Step 3

Explain how geo-blocking works to deny users access to certain content of a VOD service.

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Geo-blocking restricts access to content based on the user's actual geographic location, determined by their Internet Protocol (IP) address. This mechanism prevents users in specific countries from viewing particular content, which may be subject to licensing agreements.

Step 4

Give TWO ergonomic guidelines to avoid potential health problems.

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  1. Maintain proper posture while working by sitting straight with your back supported.
  2. Ensure your workspace is ergonomically set up to minimize strain, like adjusting chair height and monitor level.

Step 5

Explain why VOD content will be streamed and not downloaded.

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Streaming allows immediate access to content without the need for substantial local storage space, reduces download times, and ensures users can view content without waiting for it to finish downloading.

Step 6

What type of compression will be used on the type of content offered on VOD services?

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Lossy compression will likely be used for VOD services to reduce file size while maintaining a reasonable quality for streaming.

Step 7

Explain why the answer to QUESTION 6.3.2(a) is most suitable for this type of content.

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Lossy compression is suitable for VOD content as it significantly reduces the file size, allowing faster streaming, which is essential for maintaining a smooth viewing experience, especially in conditions of varied bandwidths.

Step 8

State ONE way in which the user can determine whether the payment platform uses a secure connection.

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One way to determine if the payment platform is secure is by checking if the URL starts with 'https://', indicating the use of a secure protocol.

Step 9

Motivate the need for encryption when doing online payments.

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Encryption is needed to safeguard sensitive information, like credit card numbers, during online transactions, ensuring that it cannot be intercepted by cybercriminals.

Step 10

Explain the THREE basic steps of SSL encryption in short.

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  1. The client initiates a secure session request to the server.
  2. The server sends a digital certificate to the client for validation.
  3. Upon validation, a session key is generated for secure communication.

Step 11

Explain ONE technique used by cyber criminals to obtain the banking information of internet users.

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Phishing is a common technique where cyber criminals send fraudulent emails that appear to be from legitimate sources, tricking users into providing sensitive information.

Step 12

Explain the concept of scalability in this context.

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Answer

Scalability refers to the capacity of the VOD service to adjust and grow efficiently in response to increased user demand, ensuring seamless service provision without a decline in performance.

Step 13

Describe TWO different ways in which virtualisation can be used to make their service scalable.

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  1. Load balancing, which distributes user requests across multiple servers to optimize resource use.
  2. Cloud computing, where resources can be dynamically allocated or increased as needed.

Step 14

Motivate which ONE of these two approaches you would recommend based on the given scenario.

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I would recommend the replication approach as it ensures consistent data availability, allowing for better accessibility and reliability of service for users accessing from different locations.

Step 15

How can you ensure that databases that form part of a distributed database model at a company contain the same information over time as changes are made?

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Regular synchronization of databases can be implemented to ensure all instances of the database are updated simultaneously, using either a master-slave replication model or distributed algorithms.

Step 16

Define AI.

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Artificial Intelligence (AI) refers to the simulation of human intelligence processes by machines, including learning, reasoning, and self-correction.

Step 17

State ONE advantage of using a chatbot to deal with user enquiries in this scenario.

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A significant advantage of using a chatbot is that it allows for 24/7 customer service, providing immediate responses to user queries without needing human intervention.

Step 18

Give TWO reasons why it would be more appropriate to use a real person rather than a chatbot to handle user chats.

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  1. A real person can handle complex queries that require emotional intelligence and understanding.
  2. Human representatives can provide a sense of trust and connection that a chatbot may lack.

Step 19

Discuss any TWO other steps in relation to the scenario by giving a practical example from the process of data analytics.

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  1. Analyzing the data to identify trends in user preferences can help tailor content offerings, e.g., recognizing that certain age groups prefer specific genres.
  2. Utilizing data visualization tools to present findings effectively can assist in making informed decisions for future content strategies.

Step 20

Discuss TWO specific challenges when working with big data.

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  1. Managing extremely large volumes of data that may exceed storage capacities.
  2. Ensuring data privacy and security amidst increasing threats and regulations.

Step 21

Critically evaluate this practice in terms of possible negative effects/impacts on users.

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Relying on data analytics to curate content can lead to privacy concerns, as users may feel their information is being misused. Additionally, it may create a filter bubble, where users only see content that aligns with their past behavior, limiting their exposure to diverse perspectives.

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