Absenteeism, Accidents, Disputation, and Worker Satisfaction (HSC SSCE Business Studies): Flashcards
📚Flashcards
Practise the cards
10 cards from this deck
ShowHide
Practise the cards
10 cards from this deck
Absenteeism
Absenteeism
Workers fail to attend scheduled work without approved leave
Annual cost of absenteeism to Australian economy
Annual cost of absenteeism to Australian economy
$570 million per year
Potential reduction in absenteeism with clear strategies
Potential reduction in absenteeism with clear strategies
20% reduction possible
LTIFR
LTIFR
Lost Time Injury Frequency Rate - injuries per million hours worked
Total economic cost of workplace accidents annually
Total economic cost of workplace accidents annually
$62 billion per year (4% of GDP)
Iceberg effect in workplace accidents
Iceberg effect in workplace accidents
True costs extend far beyond visible direct costs
Industrial disputation
Industrial disputation
Conflicts between workers & management disrupting operations
Overt vs covert manifestations of conflict
Overt vs covert manifestations of conflict
Overt: visible/public; Covert: hidden/unofficial
Most critical factor for worker satisfaction
Most critical factor for worker satisfaction
Leadership quality
Work-to-rule
Work-to-rule
Performing only minimum required duties, refusing extra tasks