Outsourcing (HSC SSCE Business Studies): Flashcards

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Outsourcing
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Outsourcing definition

Hiring external specialists for business functions

Another term for outsourcing

Contracting out

Top 2 outsourcing reasons (% each)

Reduce costs 36%, focus on core business 36%

3 primary aims of outsourcing

Access skills, reduce labour costs, improve efficiency

Global subcontracting (alternative name)

Offshore outsourcing

Disruptive outsourcing uses

Robotics, automation, cloud computing

Higher risk outsourcing type

Project outsourcing (strategic & complex)

Independent contractors in Australia (number)

1.1 million

Telstra local staff hired during COVID-19

3500 Australian staff

Outsourcing success requires functions be

Clearly identified, measured & managed

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