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10 cards from this deck
Conflict, disagreement, or dissatisfaction in work settings
Workers withdraw labour - most visible industrial action
Employers close workplace & refuse worker admission
Protests outside workplace, usually during strikes
Managerial policy disputes
Parties discuss & reach compromise/agreement themselves
Confidential discussion with neutral third party help
Third party makes legally binding decision on dispute
Ensures disputes resolved fairly under Fair Work Act 2009
Conciliation: parties own it; Arbitration: imposed by authority
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