Workplace Disputes (HSC SSCE Business Studies): Flashcards
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Practise the cards
10 cards from this deck
Workplace disputes
Workplace disputes
Conflict, disagreement, or dissatisfaction in work settings
Strikes
Strikes
Workers withdraw labour - most visible industrial action
Lockouts
Lockouts
Employers close workplace & refuse worker admission
Pickets
Pickets
Protests outside workplace, usually during strikes
Most common cause of workplace conflict
Most common cause of workplace conflict
Managerial policy disputes
Negotiation (dispute resolution)
Negotiation (dispute resolution)
Parties discuss & reach compromise/agreement themselves
Mediation
Mediation
Confidential discussion with neutral third party help
Arbitration
Arbitration
Third party makes legally binding decision on dispute
Fair Work Commission role
Fair Work Commission role
Ensures disputes resolved fairly under Fair Work Act 2009
Conciliation vs arbitration: who owns outcome?
Conciliation vs arbitration: who owns outcome?
Conciliation: parties own it; Arbitration: imposed by authority